So earlier this week I went to lunch with several of my IT associates and we headed up to Quail Hill for lunch. They ended up getting Red Brick Oven, but I opted for Mitsui Sushi Bar & Grill instead. It was pretty busy and it seemed most of the chairs were filled. There were only 3 sushi chefs behind the bar. There are about 4 servers/hosts. Each time someone walked in waiting to be addressed, the were blantantly ignored. There were 4 people ahead of me waiting for To Go orders. The chefs seemed to be a bit disorganized behind the line and while all three were busy rolling and slicing, the orders just weren’t coming out fast enough.

I left and decided to come back. While I was waiting, my associates had gotten their to go orders and were eating. I went in to check on my orders and the 4 others ahead of me were still there! One group ws complaining how it had already been almost 30 minutes since they walked in.

10 more minutes had gone by until the others had gotten their food. 5 minutes after that my food showed up. This poor man had waiting about 6 minutes before he was addressed.

As for the food, I had ordered a Dany roll – a California roll with Unagi (Fresh Water Eel) and topped with Avocado.  I also had an order of Unagi Sushi and Salmon Sushi. The rolls were good and the Salmon seemed fresh – however it lacked any flavor. I luv Unagi and these were nice sized pieces broiled with a slight crisp. The orders didn’t seem to be filled with rice, just the right amount for the pieces served. Since my order was to go, I had to enjoy my order in styrofoam. My associates had ordered the Calzones from the Red Brick Pizza place and another had brought his lunch with him (good for him). The prices were a bit high for a lunch. I almost spent $26 just for a roll and 4 pieces of sushi. Ugh. I probably would have enjoyed my meal if it wasn’t for the lack of attention by the service staff that day.

I will have to come back and try Mitsui in the evening away from the hustle and bustle of the lunch crowd. I’m sure they know of the lunch rush and would think they would have adjusted their work force accordingly. But I don’t manage the restaurant.  Perhaps my next visit will be a more pleasant experience.

Mitsui Sushi Bar & Grill
6731 Quail Hill Pkwy
Irvine, CA 92603
(949) 679-5688
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